Privacy Policy

Last Updated: [01/09/2025]

At Swastik Pooja (a brand of Neha Enterprise), we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following information when you use our services:

  • Personal details (name, email address, phone number, billing/shipping address)
  • Payment information (processed securely through trusted payment gateways – we do not store sensitive card details)
  • Account login details (if you create an account)
  • Browsing activity, device information, and cookies to improve user experience

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support and respond to inquiries
  • Send order updates, offers, and promotions (with your consent)
  • Improve our website, products, and services
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your details only with:

  • Trusted service providers (payment processors, delivery partners, IT support)
  • Legal authorities if required by law or to protect our rights

4. Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. While we take all reasonable precautions, no online system is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but certain features may not function properly.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data
  • Request deletion of your data (subject to legal/business obligations)
  • Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, so we encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Swastik Pooja (Neha Enterprise)
📍 4213 Rampura Road Jai Mata Market,Trinagar Delhi-110035

📧 contact@swastikpooja.com

📞 +91 9220199499